Mangilao Golf Resort, Guam, the Pacific Rim
Driving Software Innovation to Deliver Solutions With Powerful Simplicity
Club Management Software (CMS) is all about managing the relationships you have with your members, guests and other customers —including potential new ones. CMS engages your business processes, people, and technology to achieve a single goal: keeping customers satisfied. A good CMS becomes an integral part of a comprehensive strategy to help you learn more about your customers and their behavior so you can develop stronger, more lasting relationships that will benefit both you and your customers. In today’s world, running a successful business without a strong focus on CMS is a difficult challenge.
A successful CMS deployment may involve many different areas within your club or resort organization, beginning with alignment of the business and financial goals you attempt to achieve. From there, various other back-office and customer-facing areas must work in unison, like club marketing, customer service through point-of-sale and customer participation via activity sign-ups and reservations. Crescent Systems offers a technology solution for all those areas… and much more. With Crescent CMS software deployed as a client /server, on-premise solution combined with Crescent’s software-as-a-service web solution for club members and guests, you can mind your customers, your budget and your security at the same time with complete “peace-of-mind”.
As former owners and managers of successful clubs, just like you, the professionals at Crescent Systems have served club customers, members, daily fee and corporate customers alike, including over two million rounds of golf and three million member transactions. We draw upon this past experience to understand your needs, tailor the Crescent System for your club’s method of operation and most of all to improve the system.
In other words, Crescent Systems understands your business and can use that knowledge to deliver Real Solutions and Real Benefits.