“Whenever we need help, we call and they are there to immediately assist us.”
Elena Kehoe, Executive Administrator
Baiting Hollow Country Club
24/7 Support from A Central Support Center at Corporate Headquarters
Nobody does it better! Our support and technical professionals are on call to help you 24 hours a day, 7 days a week, 365 days a year... and... you will talk with a real person immediately during regular business hours and within 15 minutes at any other time. If you are a current customer, visit our Customers Only section.
Unparalleled Client Support
We realize that client care after the sale is a major part of the buying decision, and, a major part of client satisfaction. We firmly believe that strong customer satisfaction supports further development of newer and more capable products allowing us to continue our strong market presence. That's why we're committed to providing quality service and support to our clients.
Live Support When You Call During Business Hours
Nobody does it better! Our support and technical professionals are on call to help you 24 hours a day, 7 days a week, 365 days a year, and you will speak to a real person immediately during regular business hours and within 30 minutes at any other time.
Flexible Programs to Meet Your Needs
Our client support programs provide flexible, friendly, and uniquely focused solutions. From onsite visits to e-mails to website access, our support programs give you the options you want, the resolutions you need, and the assurance that your solution will deliver the value and benefits you expect.
As a Crescent client you have access to the following resources through our Support Program:
- Access information 24 hours a day, 7 days a week
- Log product support requests
- Get product and services bulletins delivered to your inbox
- Access download areas for service patches, product documentation, and other software deliverables
- And much more!
With a full range of options, we'll help you find the support method with which you're most comfortable. Our support experts will work hard to solve your problems and are eager to see you up and running as quickly as possible.
What Your Peers Are Saying
“From the start of the project (system implementation), through completion, the spirit of your organization's team to make the transition smooth and on target contributed to the success that we have experienced.”
Marcia D. DeRosia, VP/Treasurer
Ethan Allen Club